Exchanges & Refunds

Refunds

We can only offer refunds for items which have not yet been shipped (including out of stock items) or for defective or incorrect items that have been shipped. For all other cases, we provide exchanges or credit towards a future purchase only, please see below for more details.

Returns & Exchanges

Unused merchandise and unworn apparel can be returned for exchange or credit towards a future purchase. Exchanges must be within 14 days of purchase date.

Related shipping charges will not be included in the credit however (with exception of defective or incorrect items).

Riotgear however cannot accept returns / exchanges of swimwear for the protection of the health of our customers.

Defective products / Incorrect items

We stand by the quality of our products and if you should happen to receive a defective product or the incorrect product, we will happily replace the item for you at our cost or refund you for the item and the shipping charge.

Please send returns to:

Riotgear
44 Edge Street, Northern Quarter
Manchester M4 1HN
UK